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Working Prototype

Multi-Channel Conversational AI Assistant

Conversational AI · Cross-industry

The business problem

Businesses field the same questions across web chat, SMS, and phone, and lose inquiries outside staffed hours.

What is demonstrated

A conversational assistant that understands domain-specific intents, answers common questions, captures qualified leads, and hands off to a human when confidence is low.

The experience

A guided walkthrough of an assistant handling booking, support, and FAQ conversations, showing intent recognition and human handoff behaviour.

Scope & limitations

  • Prototype built on representative, non-client sample content.
  • Behaviour shown is illustrative and is tuned per client during implementation.

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